Privacy Policy

This Privacy Policy describes how Dubai Repair Guy (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit and use our website and services.

1. Information We Collect

We collect information to provide and improve our services to you. This includes:

• Personal Identification Information: When you contact us through our website, via email, or by phone, we may collect your name, email address, phone number, and physical address in Dubai.
• Service-Related Information: Details about the services you request, your property type, and any specific requirements.
• Communication Data: Records of your communications with us.
• Website Usage Data: Information about how you interact with our website, such as IP addresses, browser types, pages viewed, and access times. This is typically collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide and manage our services to you, including scheduling appointments, providing quotes, and completing work.
• To communicate with you regarding your service requests, inquiries, and updates.
• To improve our website and services based on user feedback and analytical data.
• To comply with legal obligations and enforce our terms and conditions.
• For marketing and promotional purposes, such as sending newsletters or special offers, but only if you have opted in to receive such communications.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., scheduling software, payment processors), provided they agree to keep this information confidential.
• Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place a request or enter, submit, or access your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal limitations.
• The right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, you may contact us using the information below:

Dubai Repair Guy Deira, Dubai Email: Dubairepairguy1@gmail.com Phone: +971 55 382 6269